Computer System Servicing
Computer System Servicing (CSS) is a vocational-technical program designed to equip learners with the knowledge and hands-on skills needed to install, configure, maintain, and repair computer systems and networks. The course covers the fundamentals of computer hardware and software, basic and advanced troubleshooting, and the setup of both wired and wireless networks. Students are trained to perform preventive and corrective maintenance, apply safety practices, and provide technical support services in various work environments. The program also emphasizes workplace communication, teamwork, and customer service, preparing graduates for employment in ICT-related industries or for entrepreneurial opportunities in computer servicing and technology solutions.
Skills You'll Learn
computer hardware installation
computer assembly and disassembly
operating system installation
software configuration
basic programming fundamentals
network setup (wired and wireless)
LAN/WAN troubleshooting
preventive maintenance
corrective maintenance
printer setup and repair
data backup and recovery
virus and malware removal
safety and ESD (electrostatic discharge) precautions
customer service skills
workplace communication
documentation and reporting
teamwork and collaboration
entrepreneurial skills in ICT servicing
Career Opportunities
- computer technician
- network technician
- IT support staff
- helpdesk assistant
- technical support representative
- system maintenance personnel
- ICT service provider
- computer shop owner
- hardware specialist
- field service technician
- system installer
- network administrator assistant
- freelance computer repair specialist
- entrepreneur in ICT servicing